Defect Management

Devices: Desktop Application & Resident Mobile App

Packages: Basic, Advanced & Premium

Customization: LED only

Defect management is most likely the biggest headache for any property developer or building manager.

Taking control of all defects and repairs through a systematic process, and guiding all work orders along a clear path of approvals, will empower every team member and the residents.

Our View

Improving defect management through automation is the way forward..

Automated defect management will improve the business processes and workflows for all stakeholders.

Features

ProperLy has a rich palette of features to manage all reports defects and repair requests.

  • Defect planner
  • Defect manager
  • Resident manager
  • Property manager
  • Supervisor manager
  • Contractor manager
  • Craftsmen manager
  • Instant reports
  • Resident satisfaction survey

Benefits

Automated defect management comes with a truckload of benefits, as it will allow for more overall transparency in the process.

  • Improved efficiency
  • Cost reductions
  • Effective workflows
  • Measurable results

Conclusion

The days of pen, paper and spreadsheets are over when we carry digital tools, like mobile phones, in our pocket daily.

The ProperLy defect management tool with do all the “heavy” lifting for your customer care center and contractors.